Customer Lifetime Value Calculator

    Enter average purchase value, how often customers buy per year, how long they stay, gross margin, acquisition cost and yearly retention cost. See lifetime gross revenue, gross CLV, net CLV after costs, LTV to CAC ratio, and payback months.

    Instant calculations · Editable fee assumptions · Export-ready results

    Inputs

    Values update results instantly. Adjust fee assumptions to match your seller dashboard.

    Purchase behavior

    USD

    Average order value for this segment.

    How many times customer buys yearly.

    Lifespan

    Average years customer remains active.

    Margin

    %

    Gross margin after product costs.

    Costs

    USD

    Cost to acquire one new customer.

    USD

    Yearly cost to retain customer — support, email, loyalty.

    Advanced

    %

    Optional discount rate to show time value. Does not auto-discount CLV in this simple model.

    Results

    Live estimates based on your inputs and editable fee assumptions.

    Avg purchase value

    $50.00

    Per order value.

    Annual revenue per customer

    $200.00

    Purchase value times frequency.

    Lifetime gross revenue

    $600.00

    Annual revenue times lifespan.

    Gross lifetime value

    $360.00

    Lifetime revenue times margin.

    Acquisition cost

    $30.00

    CAC.

    Total retention costs

    $30.00

    Retention cost times years.

    Net CLV

    $300.00

    Gross CLV minus acquisition and retention.

    CLV to CAC ratio

    10

    Net CLV divided by CAC. Aim 3x+.

    CAC payback months

    3

    Months to earn back CAC from margin.

    What this means

    Customer earns $200.00/year, $600.00 lifetime gross, $360.00 gross CLV at 60% margin, net $300.00 after costs. Ratio 10.00x, payback 3 months.

    Customer lifetime value

    Interactive breakdown of fees, costs, and remaining profit.

    Distribution

    • Gross CLV
      $360.00
      50.0%
    • CAC + retention
      $60.00
      8.3%
    • Net CLV
      $300.00
      41.7%

    Total $720.00 · 3 segments · interactive

    Line-item breakdown

    Dollar amounts, share of revenue, and visual proportion.

    Avg purchase value
    $50.00
    Purchases per year
    4
    Annual revenue / customer
    $200.00
    Lifetime gross revenue
    $600.00
    Gross margin
    60.0%
    Gross CLV
    $360.00
    CAC
    $30.00
    Total retention cost
    $30.00
    Net CLV
    $300.00
    CLV:CAC
    10
    Payback months
    3

    Assumptions used

    • • 50 × 4 = 200 annual
    • • 200 × 3y = 600 lifetime
    • • 600 × 60% = 360 gross CLV
    • • Retention 10 × 3 = 30

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    How it works

    Methodology & formulas

    This calculator is transparent by design. Review the steps and formulas so you can trust the estimate and adjust assumptions when your dashboard differs.

    Calculation steps

    1. 1Multiply purchase value by frequency for annual revenue per customer.
    2. 2Multiply by lifespan for lifetime gross revenue.
    3. 3Apply gross margin to get gross lifetime value.
    4. 4Subtract acquisition and retention costs for net CLV.
    5. 5Calculate payback from margin per month versus CAC.

    Formulas

    • annualRevenue = avgPurchase × purchasesPerYear
    • lifetimeGross = annualRevenue × lifespanYears
    • grossCLV = lifetimeGross × margin%/100
    • totalRetention = retentionPerYear × lifespan
    • netCLV = grossCLV − CAC − totalRetention
    • ratio = netCLV ÷ CAC
    • paybackMonths = ceil(CAC ÷ (annualRevenue×margin%) ×12)

    Important assumptions

    • Annual revenue = averagePurchaseValue × purchasesPerYear.
    • Lifetime gross = annualRevenue × customerLifespanYears.
    • Gross CLV = lifetimeGross × grossMarginPercent/100.
    • Total retention cost = retentionCostPerYear × lifespan.
    • Net CLV = grossCLV − acquisitionCost − totalRetentionCost.
    • CLV:CAC = netCLV / acquisitionCost where acquisition > 0.
    • Payback months = ceil((acquisitionCost / (annualRevenue × margin%)) × 12).
    • Discount rate shown for context, not auto applied to CLV in this simplified calculator.

    Worked example

    $50 average, 4x yearly, 3 year lifespan

    $50 order, 4 purchases yearly, 3 years, 60% margin, $30 CAC, $10 retention yearly, 10% discount.

    Annual revenue $200, lifetime $600, gross CLV $360, retention $30, net CLV $300 after $30 CAC. Ratio 10x, payback about 3 months. Healthy enough to scale acquisition.

    FAQ

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